American Renal Associates Holdings, Inc. Receives 2016 Press Ganey Guardian of Excellence Award for Outstanding Performance in Physician Engagement

Press Release

BEVERLY, Mass.-- American Renal Associates Holdings, Inc. today announced it has been named a 2016 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Physician Engagement.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

In a recent Press Ganey survey, 99% of physicians surveyed stated they would recommend ARA to other physicians and medical staff as a good place to practice medicine, and 98% stated the clinic provides high quality care and service. Additionally, 96% of physicians surveyed reported they have adequate input into clinic decisions that impact how they practice medicine.

“We are honored to be recognized with Press Ganey’s Guardian of Excellence Award,” said Joseph (Joe) Carlucci, Chairman and CEO. “We strongly value the partnerships we have with leading nephrologists around the country, and I believe this award highlights how our business model can improve the patient experience through physician engagement. By giving our physician partners autonomy to make clinical and operational decisions, our partnership model fosters an environment of strong physician engagement and very high physician satisfaction.”

"We are proud to partner with American Renal Associates,” said Dr. Thomas H. Lee, Chief Medical Officer of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, American Renal Associates continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”

About American Renal Associates 
American Renal Associates Holdings, Inc. (NYSE: ARA) is a leading provider of outpatient dialysis services in the United States. As of September 30, 2016, ARA operated 207 dialysis clinic locations in 25 states and the District of Columbia serving approximately 14,160 patients with end stage renal disease. ARA operates exclusively through a physician joint venture model, in which it partners with approximately 370 local nephrologists to develop, own and operate dialysis clinics. ARA’s Core Values emphasize taking good care of patients, providing physicians with clinical autonomy and operational support, hiring and retaining the best possible staff and providing best practices management services. For more information about American Renal Associates, visit

About Press Ganey 
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit

Darren Lehrich, SVP Strategy & Investor Relations
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