What to Expect

You are our priority.

What you can expect when you arrive for treatment

When you first arrive, you’ll be greeted at the front desk to check-in. Then, a clinical staff member will escort you into the treatment room to get you ready for your treatment. In preparation for your dialysis treatment, they will accompany you to the scale to obtain your weight, and you’ll be instructed to wash your hands and your access site (if applicable).

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Once you are all set with the patient preparation area, you will be shown to your treatment station where a clinical staff member will obtain your blood pressure and temperature in preparation for the nurse to assess you. Once the nurse assigned to you has completed your assessment, the nurse or clinical staff member will begin the process of starting your dialysis treatment.

During treatment, you’ll likely engage with Patient Care Technicians (PCTs) and nurses, and may also meet with your dietitian, social worker and/or nephrologist, among others. This is a great time to ask questions, so come prepared and don’t be afraid to ask!

Throughout your treatment time with us, you’ll get to know the PCTs and nurses you work with. We truly become your extended family. Learn who is on your treatment team.

From the moment you walk through the door, we are focused on you and your care.

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For your comfort, a typical ARA dialysis center has:

  • The latest state-of-the-art dialysis machines
  • Back-up emergency generator to ensure uninterrupted treatments, even in severe weather
  • Heated massage dialysis chairs
  • Satellite or cable TV at each station
  • Wireless access
  • Ample parking with easy access to the facility
  • Each center is staffed with a Registered Nurse, a Masters Level Social Worker and a Registered Dietitian

Visit our photo gallery to see what you can expect when you arrive at one of our facilities.

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