American Renal Associates
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Corporate Office Opportunities


American Renal Associates is experiencing rapid growth and we need the right individuals to help continue our superb performance.  We offer excellent benefits including a generous vacation policy.  Salary for the right individual will be very competitive.  We currently have the following positions available.


American Renal Associates, located in Beverly, MA is experiencing rapid growth, and we are searching for the right individuals to help continue our superb performance.  We currently have a position in the following area:

Technical Support Specialist Helpdesk I                                     

Duties and Responsibilities

The Technical Support Specialist will be responsible for providing support services for 1000+ local and remote end-users. Candidate should be able to install and maintain Microsoft Windows XP and Windows 7 based desktops in an Active Directory environment.

Troubleshoot problem areas (in person, by telephone, by remote desktop or via e-mail) by providing and facilitating technical support in a timely and accurate fashion, and provide end-user assistance where and when necessary.

Implement, maintain and follow established processes, policies and procedures in support of the end-user community.

Interact with computer vendors on purchasing, warranties and returns.

Ensure all corporate assets are properly tracked within the Inventory tracking system.

Keep up to date documentation regarding helpdesk processes and procedures and
Keep “frequently asked questions” documents up to date and available to the end user
Community.

Experience:

An A.S. or B.S. degree preferred with 0-1 years of experience working in a technical role.

In depth knowledge of Microsoft Desktop Operating systems, including Window XP & 7. Solid understanding of Microsoft Active Directory in a 2003/2008 environment.

Experience supporting Microsoft Office 2003-2013 with special attention paid to
Outlook and its use in conjunction with Exchange 2003.

Ability to interact and communicate professionally with non-technical employees on technical issues and strong customer service orientation with strong written, verbal communication and interpersonal skills. Candidate should also possess effective and logical troubleshooting skills.

The ability to be a strong team player with a results oriented attitude.

Some travel may be required.

We offer competitive salaries, plus excellent health, life, and disability benefits, as well as a generous paid time off policy that recognizes your most recent direct dialysis experience.

Qualified candidates click to apply.

DFWP/EOE. All inquiries will be held in strict confidence.


American Renal Associates is experiencing rapid growth and we need the right individuals to help continue our superb performance. We offer competitive salaries, plus excellent health, life, and disability benefit (for full time staff) as well as a generous paid time off policy that recognizes your most recent, direct dialysis experience (for full time and part time staff). We currently have the following position available at our corporate office in Beverly, MA:

IT Project Coordinator
Information Technology

JOB SUMMARY
The incumbent is primarily responsible for supporting and coordinating technical implementation activities in support of the company’s new facility opening program. He/she also provides assistance to Help Desk team with system administration related activities.
Ability to work with other ARA functions, vendors, business partners, deal with competing priorities, and handle multiple projects simultaneously without sacrificing quality and customer service are key attributes of the position.

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES
The requirements listed below are representative of the knowledge, skill and ability required for this position.

  • Maintain fleet of mobile devices (iPhones and iPads). This includes but is not limited to ordering, setting up, and troubleshooting mobile devices.
  • Maintain project activity list and keep other team members informed of project status. Whenever appropriate, escalate issues to management.
  • Work with 3rd party vendors in ordering and timely installation of services such as voice, data, radio, and TV. This includes coordinating activities between service provider (e.g. Comcast) and ARA installer responsible for installing services within the facility. When appropriate the position assist with pre and post change order and implementation needs.
  • Coordinate the purchase and delivery of computer hardware and software including any and all staging that may be required to ensure that all equipment meets the ARA standards and, if any, clinic specific modification.
  • Ensure all such hardware are fully tested and certified prior to installation in the field.
  • Be the primary IT contact for all clinic opening related issues including all communication and project planning.
  • Ensure staffs at new clinics have proper access to systems and applications. Work with other members of IT teams to provide necessary application training and guidance to staffs at new clinics.
  • Special projects as assigned.

Education and Experience
A Bachelor’s degree is preferred. The equivalent in relevant work experience may be considered in lieu of degree requirements.

  • 2-5 years technical support and system administration experience.
  • Prior experience in clinic IT operation and healthcare billing is preferred.
  • Understanding of project management practices is a plus.

Skills and Training

  • Strong customer service orientation.
  • Ability to understand, plan, and analyze project tasks and dependencies.
  • Strong ability to multi-tasks and handle multiple projects simultaneously.
  • Ability to read and understand standard business documentation (e.g. contract language).
  • Solid written and oral communication skills.
  • Solid organizational and team building skills.
  • Proven ability to work on several projects simultaneously and under tight schedules.
  • Moderate computer proficiency, including, standard office software applications.
  • Ability to work independently as well as within a team environment.

 Qualified candidates click to apply.

EOE/ DFWP. All inquiries will be held in strict confidence.


American Renal Associates, located in Beverly, MA is experiencing rapid growth, and we are searching for the right individuals to help continue our superb performance.  We currently have an open position in the following area:

Human Resources Administrative Assistant (In Employee Relations Department)

Administrative duties include:

  • Ability to work with and maintain confidential information.
  • Draft and maintain Human Resources documents, complex spreadsheets, reports and forms.
  • Utilize HR reporting system in developing, preparing and distributing routine HR reports.
  • Provide administrative support including, but not limited to, managing calendars, monitor HR inbox, filing and preparing/gathering meeting materials.
  • Coordinate, schedule and track materials for various training programs, acquisitions and other initiatives.
  • Ensure that the shared drive containing HR forms contain the most up to date versions of all documents.
  • Assist with distribution of company-wide HR correspondence as needed, memoranda, reports and labels.
  • Create, maintain and manage all general files.
  • Identify opportunities to create efficiencies and add value to the HR, Benefit & Payroll teams. Document HR processes and provide recommendations to improve and streamline where necessary.
  • Perform other related duties as assigned or requested.

Employee Relations Duties

  • Serve as first point of contact for HR inquiries, responsible for answering form related requests and policy and procedural questions.
  • Facilitates the escalation of higher level employee relations issues to the appropriate HR team member for their resolution and involvement.
  • Draft disciplinary documents and other assorted correspondence under the guidance of the HR staff.
  • Assist with administration of Unemployment and Worker’s Compensation Cases
  • Support Employee Relations team with Background check/Drug Screen Procedures

The qualified candidate must have administrative experience (pref. 3-5 years, min 1-2) and be an expert the MS Office suite and have excellent customer service skills. This is a great opportunity for someone to break into HR.  Hours are flexible work hours working between the hours of 8:00-5:30 M-F, 40 hours per week.  This will be a Non-Exempt Position.

American Renal Associates offers competitive pay and great benefits which include: health insurance, company-paid life, company-paid disability, 401(k), tuition reimbursement, a generous paid time off program and company- sponsored celebrations.

DFWP/EOE. All inquiries will be held in strict confidence.

We are an Equal Opportunity Employer and value diversity in our workplace.


Accounts Receivable Support Specialist

American Renal Associates (ARA) is one of the largest providers of outpatient kidney dialysis facilities in the U.S.  Our Corporate Headquarters, located at the modern and convenient Cummings Center in Beverly, MA is expanding our Accounts Receivable Support team.

At ARA, our Accounts Receivable Support Specialists are assigned to a group of dialysis facilities.  In this role you will provide and consolidate payment documentation information to report to Medicare. Documentation involves reading and reviewing explanation of benefits for Medicare, Medicaid, and commercial insurance plans. Specialists prepare and send out invoices to patients for multiple facilities. This position will provide you with the foundation need to work in an Accounts Receivable Department and will provider exposure to the healthcare industry.

The ideal candidate will display the following qualities: 

  • An enthusiasm and passion for helping others
  • Highly organized, self-driven, strong attention to detail, proven problem solving skills
  • Proficient with MicroSoft Office, aptitude for learning additional software applications
  • Continually displays integrity, courtesy and compassion.

We are seeking talented individuals interested in entering the fast growing and stable field of healthcare.  We are looking for motivated new graduates or candidates looking for career change opportunities.  This position requires a Bachelor’s degree, although candidates with equivalent experience will be considered. 

ARA offers competitive pay and great benefits which include: health insurance, including vision and dental, company-paid life insurance, company-paid disability, pet insurance, 401(k), tuition reimbursement, a generous paid time off program and company- sponsored celebrations.  Please visit our website at www.americanrenal.com to learn more about us!  

Qualified candidates please copy and paste the following link to apply:
https://workforcenow.adp.com/jobs/apply/posting.html?client=amerrenal&ccId=19000101_000001

ARA is an Equal Opportunity Employer – We value diversity in our workplace.


Patient Advocate, Admission Coordinator

American Renal Associates (ARA) is one of the largest providers of outpatient kidney dialysis facilities in the U.S.  Our Corporate Headquarters, located at the modern and convenient Cummings Center in Beverly, MA is expanding our team of professional patient advocates.

At ARA, our Patient Advocates are assigned to a group of dialysis facilities.  In this role you will coordinate services directly with the facility staff and will be responsible for ensuring that our patients have the necessary insurance coverages in place. The patient advocate will guide and educate our patients on their benefit eligibility and assistance programs.   Building relationships with our patients and their insurance providers is essential. 

The ideal candidate will display the following qualities: 

  • Excellent customer service skills, comfortable with extensive telephone interactions
  • An enthusiasm and passion for helping others
  • Highly organized, strong attention to detail, proven problem solving skills
  • Proficient with MicroSoft Office, aptitude for learning additional software applications
  • Continually displays integrity, courtesy and compassion.

We are seeking talented individuals interested in entering the fast growing and stable field of healthcare.  We are looking for motivated new graduates or candidates looking for career change opportunities.  This position requires a Bachelor’s degree, although candidates with equivalent experience will be considered. 

ARA offers competitive pay and great benefits which include: health insurance, including vision and dental, company-paid life insurance, company-paid disability, pet insurance, 401(k), tuition reimbursement, a generous paid time off program and company- sponsored celebrations.  Please visit our website at www.americanrenal.com to learn more about us!  

Qualified candidates please copy and paste the following link to apply:

https://workforcenow.adp.com/jobs/apply/posting.html?client=amerrenal&ccId=19000101_000001

ARA is an Equal Opportunity Employer – We value diversity in our workplace.


American Renal Associates, located in Beverly, MA is experiencing rapid growth, and we are searching for the right individuals to help continue our superb performance.  We currently have an open position in the following area:

Senior Benefits Administrator

Functions as a liaison between vendors and staff members and advises staff members on eligibility, coverage, and other benefit matters.  Compiles and maintains benefit records and documents.  Assists with benefit program administration, evaluation and strategy.  Assists with billing reconciliation and utilizes multiple electronic databases. 

2-5 years of benefit administration experience, experience with self-funded insurance preferred.  Microsoft Office PowerPoint, Word and Outlook Skills. Very strong Microsoft Office Excel skills. Must have exceptional Excel reporting abilities, including but not limited to, using formulas, performing mail merges, graphs and pivot charts. Awareness of benefit compliance requirements. Strong written and verbal communication skills, math skills, and problem-solving skills required. Desired characteristics: Organized, Analytical, Process-oriented, Leadership-oriented Professional demeanor.

Position Summary:

Primary Point of Contact for Field and Corporate Staff for Benefit Inquiries: 

  • Prepares and communicates information to all current and former staff members about benefit programs, procedures, changes, and government mandated disclosures.
  • Provides customer service to staff members to answer their benefit questions, resolve problems related to access to or payment of benefits, orient newly eligible staff members
  • Processes benefit enrollments, changes, terminations, as well as retirement account changes and requests. 
  • Maintains staff members’ benefit data in automated human resource information system.
  • Coordinates transfer of data to external vendors, plan providers, auditors, and consultants.
  • Notifies staff members of changes in benefit programs.
  • Highly involved in Open Enrollment process, including communication plans related to the event.
  • Quarterly pro-active communications with staff members regarding benefit offerings.
  • Drives on-line participation in benefit platform utilization by 50%.
  • Provides support and guidance to fellow benefit team members in Benefit Administration Supervisor’s absence, under the supervision of the Director of Human Resources

Assists in the Development of Benefit Recommendations to Executive Management

  • Assists in the implementation and administration of staff member benefit programs such as health insurance, disability & life insurance, Employee Assistance Program (EAP), retirement and other plans.
  • Assists Benefit Supervisor with regular auditing and reconciliation of plan utilization, benefit costs, vendor invoices, eligibility changes, and overall data accuracy, as well as other special projects and tasks as needed
  • Assists Benefit Supervisor in analyzing and evaluating services, coverage, and options available through insurance and investment companies to determine programs best meeting the needs of the organization.
  • Involved in the negotiation process and contracts with benefit plan providers, vendors, auditors, and consultants for services, premiums, and plan administration.
  • Recommends benefit plan changes to management.
  • Analyzes benefits experience for cost control and risk assessment factors.                                               

Primary Point of Contact with Benefit Carriers, Third Party Administrators, and Ancillary Benefit Lines:

  • Actively manages carrier relationships for optimal benefit selection and performance for American Renal Associates and its staff members.
  • Drive staff member satisfaction with benefit offerings by partnering with carrier contacts.
  • Works with carriers to ensure renewal target of +/- 4%
  • Works continually towards maintaining the best benefit products at economical costs.
  • Work in conjunction with carriers and team members to design and deliver a Benefits Survey. Utilizes information from survey to recommend changes and enhancements for the upcoming year.

Experience:

Bachelor's degree (B.A) and 2-5 years of benefit administration experience or equivalent combination of education and experience. Experience with self-funded insurance preferred. 

We offer competitive salaries, plus excellent health, life, and disability benefits, as well as a generous, paid time off policy that recognizes your direct dialysis experience.

https://workforcenow.adp.com/jobs/apply/posting.html?client=amerrenal&ccId=19000101_000001

DFWP/ EOE. All inquiries will be held in strict confidence.


Manager of External Reporting

The corporate office of American Renal Associates (ARA), a leader in the Dialysis industry, located in Beverly, MA, is expanding our team!   We are interested in speaking with individuals who are looking for a role as Manager of External Reporting within a Healthcare organization.

Duties Include (but are not limited to):

  • Prepare and manage the quarterly and annual filings (10K, 10Q, 8K, Proxy and Press Release including binder and referencing)
  • Prepare quarterly earnings release and call script
  • Create and maintain SEC calendar
  • Monitor and ensure timely identification and compliance of accounting guidance
  • US GAAP interpretation and technical memos
  • Valuations & Accounting for: Goodwill, Trade Names, Puts, Swaps, TRA & Clinic
  • Equity Administration and Accounting
  • Ad hoc management reporting/requests

Requirements:

  • Bachelor’s degree or higher in accounting
  • CPA with at least three years of experience with an accounting firm with heavy exposure to SEC and financial reporting
  • Knowledge of US GAAP and SEC rules and regulations  combined with ability to research complex accounting issues
  • Highly organized with strong attention to detail
  • Proficient with MicroSoft Office, aptitude for learning additional software applications

ARA offers competitive pay and great benefits which include: health insurance, including vision and dental, company-paid life insurance, company-paid disability, pet insurance, 401(k), tuition reimbursement, a generous paid time off program and company- sponsored celebrations.  Please visit our website at www.americanrenal.com to learn more about us!  

Qualified candidates please copy and paste the following link to apply:

https://workforcenow.adp.com/jobs/apply/posting.html?client=amerrenal&ccId=19000101_000001

ARA is an Equal Opportunity Employer – We value diversity in our workplace.


American Renal Associates, located in Beverly, MA is experiencing rapid growth, and we are searching for the right individuals to help continue our superb performance.  We currently have a position in the following area:

Systems Administrator

Duties and Responsibilities

The Systems Administrator’s responsibilities will include field and corporate support.  Candidate will provide Systems Administration support for Microsoft Windows, Microsoft Exchange, e-Mail, Active Directory, VPN access, LAN/WAN networking, System security/auditing, DR facility administration and third party products and applications. Job responsibilities will also include but not be limited to the following.

  • Apply patches for security, anti-virus, and upgrades on Windows Servers, Exchange Servers, and desktops
  • Implement software and hardware solutions, user administration, back-up/maintenance, managing network security, troubleshooting client computer startup and user logon problems
  • Recommend and execute modifications to existing systems in order to improve efficiency, reliability, and performance
  • Provide support for Microsoft application Servers (e.g. SQL Server) and third-party application Servers such as our internal Finance & Clinical system
  • Provide technical helpdesk services that include call handling, logging, tracking and service resolution that meet and exceed customer expectations
  • Manage and support the organizations Internet and Intranet based applications and services
  • Assist in the administration and support of companies DR facility.
  • Work with IT management staff to analyzing and audit security logs and processes.
  • Spot problematic areas, analyze solutions, propose resolutions and direct their implementation 
  • Assist the IT department in daily troubleshooting of systems, software and network calls

Additional Responsibilities may Include:

  • Assist in Physical Setup of medical facilities for example.
    • Network Equipment
    • Computer Networks
    • User Accounts
  • Day to Day maintenance and monitoring of systems. Which Includes but not limited to
    • Patches
    • Upgrades
    • Nightly Backups
    • Servers
    • Security ( Internal and external threats)
  • Assist IT Managers in Implementations of both new Hardware and Software.
  • Implement HIPAA/Sox and Security findings to ensure compliance
  • Suggest and implement Modifications
  • Provide support for enterprise applications including but not limited to.
    • Great Plains
    • Exchange
    • Active directory
    • EMR Application
    • VMware
    • SQL Severs
    • Third Party applications
  • Provide support for enterprise Hardware including but not limited to.
    • Cisco network gear
    • Barracuda security equipment
    • Servers
    • PC’s
  • Provide 2nd tier support for the Help Desk
  • Order Routine Hardware and Software for Clinics and Corporate Office
  • Projects as assigned by IT management staff.
  • Projects as outlined in yearly Project plans.           

Experience:

4 plus years’ experience managing and supporting Microsoft Windows Server environments that include Microsoft Exchange, Active Directory, Microsoft Office, TCP/IP Networks, SharePoint, SQL, Oracle, Client/Server and Web based applications.  A strong working knowledge of System and network security is highly desirable.  An understanding and background of the Healthcare field is also a plus.

A strong technical background, strong written and oral communication skills and the ability to work independently as well as within a team environment A strong customer services orientation is required and prior healthcare experience would be considered advantageous.

Associates Degree and technical training such as MSCE or MCSA certification is a plus

Travel may be required
We offer competitive salaries, plus excellent health, life, and disability benefits, as well as a generous paid time off policy that recognizes your most recent, direct dialysis experience.

Please click link to apply

https://workforcenow.adp.com/jobs/apply/posting.html?client=amerrenal&ccId=19000101_000001&type=JS&lang=en_US

DFWP / EOE. All inquiries will be held in strict confidence.


ARA is an equal opportunity employer that offers competitive compensation and a full benefits package including medical, dental, life insurance and other competitive offerings. One of our top priorities is the career development of our staff, so we place strong emphasis on promotion from within and encourage career development activities.

For general employment inquiries, please send your resume to: HR@americanrenal.com or fax to the attention of human resources at 978-232-8200.

American Renal Associates LLC is an equal opportunity employer and a drug free work place.

 
 
 

500 Cummings Center, Suite 6550, Beverly, MA, 01915 - Phone: 978-922-3080 - Toll Free: 1-877-99-RENAL (1-877-997-3625) - E-mail: info@americanrenal.com
© 2015 American Renal® Associates. All rights reserved.

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