Healthcare Compliance

Healthcare Compliance

ARA’s Compliance Program is rooted in our Core Values ­– the ethical principles that drive every aspect of our business. We designed our Compliance Program to ensure we live up to those Core Values, adhere to our Code of Ethics and Conduct, and comply with applicable laws and regulations. As with all areas of ARA’s business, our Compliance Program is focused on quality patient care. For us, a strong Compliance Program serves to protect our patients’ rights, improve their health and safeguard their dignity.

Our staff and physician partners play a vital role in ARA’s Compliance Program. Their integrity, professionalism and dedication to our patients drive our corporate culture. We are committed to regular compliance education at all levels of the organization and encourage an open dialogue to quickly identify and address any compliance concerns.   

Share Your Concerns

We want to hear from you. If you are concerned that anyone at ARA has violated our Core Values, our Code of Ethics and Conduct, our policies, or any law or regulation, please contact us immediately.

Report to our Chief Compliance Officer. You may send an email directly to our Chief Compliance Officer at compliance@americanrenal.com. While we treat all reports as confidential, emails are not anonymous and may not be secure.

Report Anonymously. Our 24-hour Compliance Hotline is anonymous and confidential. The Hotline is available to anyone – staff, former staff, physicians, patients, business partners, or members of the public. All good faith reports will be investigated.

No Retaliation. ARA encourages you to report potential violations and strictly prohibits retaliation against anyone who makes a report in good faith or assists in a compliance investigation. Anyone who engages in retaliation will be subject to discipline —including termination— and potential civil and criminal liability.

Read the full Code of Ethics and Conduct.

Read ARA’s Notice of Privacy Practices.

Read ARA's Civil Rights Notice here (available in various languages).